DEDICATED AND RELIABLE
If you are a member of the military or are part of a military family, moving is something you have most likely done many, many times. Moving is never fun. It's hard on everyone and you need all the help you can get with every move in order to make sure it's as smooth and stress free as possible. That's where I come in.
If you've gotten orders to move to the area, I can work with you to virtually tour homes in any method that you are comfortable with using. If you have limited time and will be in town for a short period and need to do a "power tour" of homes -- no problem. I work with you to identify the homes you are interested in and set-up a power tour for the days you are in town in order to see the maximum number of homes in the most efficient way possible given the time that you have. We can also handle all paperwork electronically -- no need for you to sign documents in person.
Perhaps you have gotten orders to move out of the area and now you need to sell or rent your home? Again, time is of the essence and you need to focus on where you are going to and have complete trust in the Realtor who will handle selling or renting your home. I have built my reputation within the military community as a trustworthy, dependable, "go-to" Realtor. I consistently let you know where we are in the process every step of the way, and have an online system for communication so that you can work with me remotely regardless of the time zone differences, and other time constraints you are faced with as you relocate.
In addition, I am competitive with any offers from PenFed, USAA, and Navy Federal. These organizations offer you an incentive to work with their Realtors. I offer a minimum of $500 back at closing to Buyers and Sellers, and I match any incentive offered by these fine organizations. Call me before you sign on with another Realtor -- you'll be glad you did!
REVIEWS FROM MILITARY CLIENTS
Via Zillow, Trulia and Redfin
Heidi is honest, trustworthy, knowledgeable and provided the best possible home buying advice to my wife and I during our search. Purchasing a home can be stressful, but with Heidi it’s a pleasant experience. Bottom line is that she is definitely among the best and will surely exceed your expectations.
Daniel Creed, Redfin, 8/25/20
Heidi was absolutely amazing to work with, from start to finish. She helped keep me on track with timelines, and ensured I knew what needed to get done and why. Her staging of the home was gorgeous and really helped showcase the houses full potential. I have no doubt that I will be calling her when I go to purchase my home in the future.
Joshua Mark, Zillow, 12/31/19
My experience selling my house with Heidi was amazing. She has all the qualities you want in a realtor - detail oriented, knowledgeable, honest, prompt, overly communicative and I could go on. Her ability to stage my house was a big part of why my house sold so quickly. I had unsolicited positive feedback on how great the house looked from people who walked through and saw pictures online. I will use Heidi for future property needs.
Matt Blanchette, Redfin, 5/16/19
Heidi is not only the most impressive real estate agent I've worked with, but one of the most professional people I've worked with. Her negotiation and organizational skills are top notch, as she was quickly able to find us our dream home in a coveted community, negotiate a significant amount of concessions, and close, all during the hectic holiday season. Heidi would respond immediately to questions and inquiries, and kept us on track with the large amount of paperwork and transactions involved with buying a home. I could not recommend anyone higher if you're looking for a home in the Northern Virginia area. My wife and I were extremely satisfied throughout the entire process.
Hank Breton, Zillow, 1/10/19
Heidi first helped us to find a rental a couple of years ago, and we were so pleased with the process that we returned to her when we were ready to purchase a home. She has been 100% reliable, knowledgeable and genuinely fun to work with. We could not be happier with the home we have ended up in, and she was able to secure for us an incredible deal through her thorough understanding of home sales and her excellent negotiation skills. Her qualifications really show through in the professional relationships she has built with equally reliable loan agents and inspectors who helped to ease the process immensely. We felt well taken care of at every turn and we have already recommended her to two friends.
Tressa Breton, Zillow, 1/5/19
Responsive, knowledgable, professional and overall, a very easy person to work with. Having dealt with several real estate transactions over the years, its rare to find an agent who possesses all of those qualities. Heidi will be my first stop in any future transitions within NOVA.
Juan Beltran, Zillow, 11/13/18
Heidi was incredibly responsive through the entire process. She stayed in contact and gave us informative updates. She on several occasions made changes to accommodate busy work schedules and time crunches. She took time out of her weekend to do a showing and spend time on the phone with us figuring out the best way to handle payment situations. Heidi is knowledgeable about the military and that was very helpful in our process to find a rental at the last minute.
Lacy Ruffin, Zillow, 9/26/18
Heidi was phenomenal! Her knowledge of the local market and the area is exceptional. She gave us her undivided attention and was available pretty much 24/7. She has a wide professional network that helped us decide on the right home for us. We can not recommend her enough! We will absolutely be using Heidi when it comes time to sell. She is a blessing.
Meredith Davis, 9/20/18
Heidi is a dedicated agent who works around the clock to ensure the needs of her clients are met in a timely and efficient manner. She made this process for my family an enjoyable experience with her hard work and due diligence. I especially recommend any military family utilize Heidi Swenson as their agent with her ability to facilitate timelines for those that have to PCS within certain time restraints both CONUS and OCONUS. Upon my arrival to VA on 2 July, Heidi was able to show me 10 different houses and facilitate the signing of our lease by 5 July. And that’s with the 4th of July completely off. Without a doubt, the best RealEstate agent I’ve ever worked with.
Corey Jeske, 7/5/18
Heidi was absolutely wonderful to work with! We are a military family with four children and Heidi was patient with all of us as we searched for a rental that met some pretty specific criteria. She was always quick to respond to our questions and tour requests and then once we put in an application, she kept us up to date with what was going on without us having to ask! We will definitely be using Heidi again if we have any further needs for housing in this area!
Stephen Maggard, 6/14/18
She knows her stuff, and our military stuff. She was very professional and honest. She also was available whenever needed. Heidi will stick up for you when settling a deal, too. This is an easy choice.
Three words come to mind to describe our experience with Heidi: pro-active, responsive, and vested. She did a fantastic job keep us updated and in the loop re her conversations and negotiations with the other realtor. She did regular check-ins while waiting to hear back or gather more information. When we finally found a home, Heidi provided helpful insights regarding the contract and what to request in writing. She is truly dedicated and committed to her clients! Thanks Heidi!
From the first interaction with Heidi, I knew that this would be the Agent that we wanted to work with for the following reasons:
1. Her demeanor. She does not come across as a "used car salesman" type. She lets you make decisions and coaches you and educates you on the process.
2. Her professionalism. She brings all documents and property comparisons (comps) to the table to help you make a decision.
3. Knowledge. By this being our first time to purchase a home, we had no knowledge, but she explained a lot to us and gave us come good pointers. NEVER TAKING ADVANTAGE OF US.
4. Kindness. She is sweeter than homemade lemonade. She kept in touch with us often to ensure that everything would be fine, she was always available via text and phone. We never waited more than five minutes for her to respond to our inquiries.I will always work with her and pass her information to anyone that I know looking for a home are apartment.HEIDI IS AWESOME!!!!
Matt Davis, 5/26/17
Heidi is an exceptional realtor! She communicated great responded to phone calls and emails quickly. Heidi was able to find our new home within a day as we were relocating from overseas. We highly recommend her to anyone looking to buy or rent, especially military families.
Heidi is a very detailed oriented professional who has a wealth of knowledge in buying/selling homes. Although buying a home can be intimidating and complex at times, she's able to create an environment that's easy for the customer to comprehend/operate. Highly recommend Heidi's services before going with any other real estate agent.
Best Listing Agent — we’ve ever had — we were in a new area of Loudoun with few comps and limited word-of-mouth outside the area — Heidi stepped right in and developed a comprehensive plan that sold our home in just a few weeks of listing it during an exceptionally slow market running up to the 2016 election — very attentive to our needs and concerns, she is thorough and a true professional -- always available and enthusiastic. Thanks, Heidi!
A Payne, 11/03/2016
Heidi helped us purchase our home 3 years ago and now that we're moving, she helped us find a tenant. She provided a full range of services including staging the home for photographs and listing, showing the home, handling applications and negotiations, and handling lease signing. Heidi made the whole process easy and painless, and we found a tenant within a few days of listing the house. She made us feel like we were her only clients. Outstanding experience, would highly recommend working with her! Thank You!
tibs77 2006, 04/14/2016
We had never worked with a realtor before so we were a little wary about using one to help us find a rental. She was absolutely amazing. We called her one day and for the next two days while we were house hunting we felt like we were her only clients because she gave us so much attention and help. She took all the stress out of us finding a house to rent and we are so grateful we called her. We would not have found our awesome house without her help.
Heidi helped us view and secure a rental quickly and efficiently. She answered all of our questions, was available, approachable, and thorough, and replied to all of our emails in less than an hour! She also did a great job of simplifying the process for us to sign our rental application remotely, and the whole deal was done within three days' time.
t croce, 02/25/2016
Very knowledgeable about the entire process. Heidi had our top houses printed out and ready for us to check off. Even though the purchasing experience was a nightmare Heidi was always ready to go another route. Anything that would help us move forward.
Jackie De La Rosa, 10/24/2015
Heidi was an excellent help during our search for a rental home. She showed us places in the best areas. She listened to what we were looking for and helped us find the perfect match.
Heidi is extremey prompt with phone calls and txts. We are only renters and Heidi made us feel the most important client. We will definetly use Heidi in the future.
A+++ Realtor. Down to earth. Flexible. Takes pride in her job and protects the interests of her client(s). Would recommend her to anyone and everyone.
Heidi is very responsive and helpful. She did a great job coordinating viewings and knew the local area very well. Heidi did a great job for us and we would highly recommend her.
Through a cold call from an ad on the internet we were lucky to have Heidi answer. She gave us superb service in the face of many issues, primarily caused by the realtor representing the landlord who was unresponsive and seemed incapable of getting even the basic paperwork done. As an active duty military officer our family has moved frequently and both owned and rented numerous homes over a 30+ year time period in mulitiple areas of the country. Heidi is by far the best agent we have ever had.
I would highly recommend Heidi, just as she was highly recommended to me. Excellent and prompt communication, and made looking for a new place super easy. After a month looking for a new apartment and getting nowhere with other agents, Heidi had me in my new place in a week.
Heidi found us our rental home and two years later helped us find our new home to purchase!!! She was very flexible and always had our needs in mind. I would recommend her to anyone looking, especially if they are new to the area or first time buyers. We are experienced home buyers, and Heidi was by far the best realtor we have ever with.
My husband and I were very pleased with Heidi's professionalism and candid honesty. We're military and were house-hunting from Alaska in the VA-DC area. She made us feel like we were her only clients and was very accommodating when my husband flew in for a few days to power through house tours. We ended up buying a home far below what we budgeted in an area that we had not previously considered - and we love our home and neighborhood. We will work with Heidi again!
When the realtor I contacted was unresponsive and unprofessional, Heidi stepped in to help us with a rental. She probably made almost nothing in money, but she did make very happy clients (us). Heidi has stayed in touch with us since we are potentially looking for property. Her style is helpful, but unobtrusive. We have recommended her several times, and would do so again.
Heidi is a true professional. Very organized and diligent! She is so personable and attentive you feel like you are the only client she is working with. She knows the business and will guide you through the process every step of the way whether your buying, selling or renting. I have no doubt it was with Heidi's expertise our bid was accepted on a listing with multiple offers. I highly recommend Heidi for your real estate needs!
My wife and I chose to work with Heidi for many reasons: 1) her attention to detail, 2) her knowledge and experience working in northern Virginia, 3) she's the consummate professional, 4) perhaps most importantly to us, she generally cares about her clients. Heidi alleviated a lot of the stress of buying/ selling our home because we knew she was always looking out for our interests. We will continue to recommend her to all prospective home buyers.